Introduction: the study of family members copingwith the healthcare process of criticallyill patients is a social demand that needs to be addressed today. Objective: to validate the viability of a system of family interactive workshops in order to improve family coping of the healthcare process of the patients in the intensive care unit (ICU) at the Hospital General Docente “Dr. Agostinho Neto” in Guantanamo. Method: an experimental study was carried out, in which the population was made out of the family members (the facilitators of the patient-family-doctor interaction) of intensive-care-unit-discharged patients, in the period from January to February, 2019 (N=95). A random sample was selected (n=25) and interviewed to find out how effective the interactive workshops were in the learning process of how to cope with the situation of having a critically ill family member, and how important the participation on this process was for the family. The contribution of a workshop system was validated using a pre-experimental study. Results: 100% of the families expressed the need for preparation in workshops aimed to improve coping skills to face the treatment and healthcare of an ill family member. 60 % of families involved in the workshops system improved their coping abilities to carry on with the difficulties of the treatment of their ill family member. Conclusion: the family interactive workshops system creates favorable changes in the preparation of the families to cope with the treatment process of one of their members dealing with a critical illness.

Introduction: COVID-19 pandemic as well as other spheres of social life have had great impact in medical education. Objective: to promote the experiences acquired during the application of the strategy to confront the COVID-19 pandemic within the undergraduate training process at the Universidad de Ciencias Médicas Guantánamo. Method: a descriptive study collecting historical information of the topic was carried out, making a documental analysis of the Ministerio de Salud Pública de Cuba decisions issued, and the ones issued by the Universidad de Ciencias Médicas Guantánamo to reorganize the undergraduate training process during the pandemic. Results: the undergraduate training process at the Universidad de Ciencias Médicas Guantánamo used a strategy to confront the pandemic formed by 4 main basis: students, professors and workers training in biosafety requirements and confrontational protocols, curricular adjustments in each medical science major, the use of a distance learning program based on the virtual platforms, and the active epidemiologic inquiries made by students and professors. All details were explicitly informed. Conclusions: the strategy used to confront the pandemic caused some modifications in the undergraduate training process at the Universidad de Ciencias Médicas Guantánamo, following to the social demands in Cuba, which ensure the continuity of the teaching-learning process.

Introduction: the study of family members copingwith the healthcare process of criticallyill patients is a social demand that needs to be addressed today. Objective: to validate the viability of a system of family interactive workshops in order to improve family coping of the healthcare process of the patients in the intensive care unit (ICU) at the Hospital General Docente “Dr. Agostinho Neto” in Guantanamo. Method: an experimental study was carried out, in which the population was made out of the family members (the facilitators of the patient-family-doctor interaction) of intensive-care-unit-discharged patients, in the period from January to February, 2019 (N=95). A random sample was selected (n=25) and interviewed to find out how effective the interactive workshops were in the learning process of how to cope with the situation of having a critically ill family member, and how important the participation on this process was for the family. The contribution of a workshop system was validated using a pre-experimental study. Results: 100% of the families expressed the need for preparation in workshops aimed to improve coping skills to face the treatment and healthcare of an ill family member. 60 % of families involved in the workshops system improved their coping abilities to carry on with the difficulties of the treatment of their ill family member. Conclusion: the family interactive workshops system creates favorable changes in the preparation of the families to cope with the treatment process of one of their members dealing with a critical illness.

Introduction: several models have tried to predict and evaluate the current status of the pandemic that the new coronavirus, labeled SARVS-CoV2, has caused. This evaluation would be the basis for decision making. Therefore, the importance of monitoring the COVID-19 status in a selected period of time is very important for the process of information management, which can be done through statistical and mathematical methods in order to make big decisions to control the epidemic. Objective: to propose a mathematical and statistical method to monitor COVID-19 status in contrast to the peak of the epidemic in a selected period of time. Method: several theoretical methods were used, specially: analysis, synthesis, abstract; and other purely mathematical methods. Results: as a result of the practical application of the methods used, valid and reliable information was generated in charts, supporting an effective process of decision making. Conclusions: this proposal shows the robustness of its theoretical aspects and a practical effectiveness that, even if elaborated to submit Cuban-generated national data, it could be used in other countries, and even in a provincial or municipal level.

Introduction: facing COVID-19 adds important challenges for healthcare professionals in charge of the facilities, and the control and prevention of infections in the community. One of the biggest challenges faced by hospitals is to manage their resources with more efficiency without lowering the quality of the service. Objective: to shape the efficacy of COVID-19 management system, based on its effectiveness and efficiency. Method: a balanced scorecard was made based on indicators of efficiency and effectiveness. Results: the balanced scorecard was designed to support the pandemic management system, with 5 indicators of performance: Financial, Learning and Growth, Internal Processes, Client and Life (the last one related to virus lethality indicator). The global indicators of efficiency-effectiveness and EFECOVID serve as references to determine the usefulness of the system to face the pandemic. Conclusions: the EFECOVID indicator was designed to diagnose the efficacy of COVID-19 management system. It is supported by a balanced scorecard, different from the traditional one in order to stop the pandemic, contrary to ¨Vida¨ program, that was focused on dealing with the pandemic.

Introduction: during the undergraduate medical practitioner training, the student assuming the role of the physician undertake actions according to the curricular requirements and content of the profession; and at the same time, acquires the legal and ethical foundations to be used in his future professional career. Objective: to evaluate the patient round from a medical and pedagogical point of view. Method: a pedagogically-focused descriptive study was conducted at the Hospital “Dr. Agostinho Neto” in Guantanamo. The methods used were: analysis-synthesis, documentary study, the systemic-structural method and systematization. A bibliographic review was carried out in the following medical databases (SciELO, LILACS, REDALYC), using the following descriptors: patient round, medical education, education at work. Results: during the patient rounding implementation in healthcare sittings, the student-professor-basic work team interaction enhanced the learning process of the students, giving them a leading role in their self-learning skills. It also promoted a link between medical education and medical practice through the interaction with the patient; and group learning through socialization with the work team. Conclusions: essential information on the pedagogical and didactic foundations of the patient round was pointed out. A didactic principle is found in the process, defining the dynamics of the patient round: principle of synergistic interaction between professor, student, members of the basic work team, and the patient in his/her family and social environment during the patient rounding process.